CONTACT
Reach the right inbox.
Sending an actual case? Use Submit a Case instead. It routes itself and gives you a Case ID.
CONTACT OPTIONS
Get in touch
Use these emails so your message lands with the right person.
Case Questions
BEST FOR:
- Case status
- Design requests
- Material selection
- Remakes
Status, design questions, remakes. Include your Case ID and we can pull it up instantly.
Billing
BEST FOR:
- Invoices
- Payment questions
- Account setup
Invoices, statements, account setup for new partner labs.
MESSAGE FORM
Send a message
Use this form for questions, partnership requests, or anything that is not a case file upload.
Location
Visit us
Winston Salem, NC 27106
SPEED UP YOUR RESPONSE
Helpful details to include
Include these in your message and we can help you faster.
Lab or practice name
Case ID (if you have one)
What you are sending (bar, abutment, crown, framework)
Implant system and scan body used (if relevant)
Your deadline (if it is a rush)
Pro Tip
The more context you give us upfront, the faster we can route your question and get you an answer. No detail is too small!
PARTNER WITH US
Partnership Opportunities
If you are exploring an overflow partner or want to run a test case, send a quick note with what you mill in-house and what you want to outsource. We will reply with the best next step.
Overflow Partner
Seamless support when your in-house capacity is maxed
Test Case
Run a trial case with no commitment to see our quality
Fast Onboarding
Simple setup process to get you started quickly
What to include in your message:
- What you mill in-house
- Your typical volume
- What you want to outsource
- Any specific systems you use